![]() ![]() You often have 2 people working to blowdry/apply colour so it is a much more efficient process. The conditioner smells wonderful and I wasn't treated to a sales pitch which was great. They offer tea, coffee or water along with a biscuit for refreshments. The salon is bright, clean and comfortable. Sienna has cut my hair twice now, giving me a cool layered edgy bob that has a gradient towards the front. I can only say that i should have done enough research before stepping into such a salon. Is there respect at all? no i do not think so.Ĭurrent Feelings: I hate my hair colour and do not feel like any part of the experience was worth my money even though i spent over $400. I proceeded to choose a dark shade but he mix in a brighter shade without telling me, until the dye was fully done. When i ask for the colour i want, he just keep asking me to go wilder and more adventurous colour even though i already stated that i will be working frontline. Please respect your client when they reject you more than 5 times, stop pushing it, its very annoying.ģ) Extremely annoying. I did not enjoy the experience at all because there was hardselling from the start till the end. my hair length is considered long on the website but to their eyes, considered very long & the hair treatment is $50 on the menu, but $150 when you are there.Ģ) Hardsell. The pricing given at the salon (when you are literally on their chair and can't leave) and the pricing shown on the menu is very different. This will be the last time i am setting foot in any one of apgujeong salons.ġ) Dishonest. I can get better service at a neighbourhood salon or even a 10 minute cut shop. Even a non-professional knows the level of damage this does to your hair. The most horrifying part was that she straighten my hair when it wasn’t 100% dry and i could see steam coming out from my hair. No explaination about hair care, no customer service whatsoever, but she did remember to ask the staff to bring out more products for me to purchase. After the staff gave my hair a quick wash, the stylist proceeded to finish up cutting/blow drying/straightening my hair all within 20 minutes. At this point i already had no more expectation for this place. When i asked the stylist whether shoulder hair length would suit my face shape, she shrugged her shoulders and replied with a nonchalant face “up to you”. ![]() She said my hair would still be frizzy even after trimming if i did not want to rebond.Įven though i politely refused, the stylist was visibly unhappy that i refused to splurge extra for their hair service. All i wanted was a trim and did not want to rebond as my hair was alr very damaged. The korean female stylist looked at my hair and recommended rebonding. Before seeing the stylist, staff recommended that i do a hair treatment which i explained that i still have unfinished treatment package elsewhere. Visited for the first time at jurong point outlet for a hair cut. Stylist was not professional, paid $48 for a less than 20 minutes cut. This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover. There are much better Korean salons out there who charge way lower and offer better professional services. Other salons I have visited will sweep after each customer the least. I don't think they take pride in their work and shop at all. Even the wash was close to non existent! The guy barely shampooed and even knocked my head with the shower head, sigh! The hygiene and cleanliness of place is pretty bad, Hairs everywhere on floor, stuck to mirrors and table. I relayed what I needed and throughout the cut was half hearted and effortless. No apologies whatsoever when she appeared and communication was minimal. Yesterday's visit I chose an Asst Dir (can't go wrong with a senior right) to cut and she was late for 15 mins. ![]() Previously Julia was a really good stylist but since she has left, I have gone through 3 new faces to cut my hair. ![]() The stylist come and go and every time I have to get someone new to cut my hair. My experience with this salon is disappointing. ![]()
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